PC Repair - 9 Top Issues an IT Support Specialist Can Resolve

PC Repair - 9 Top Issues an IT Support Specialist Can Resolve


It is a well-accepted fact that the world we live in is ever-evolving and we are increasingly dependent on the computers systems that we use. It is common place that our homes are furnished with multiple computers or that businesses have customised computer systems that are utilised on a daily basis. That dependence is never more evident than when things go wrong. We all store valuable information on our computers, both in terms of monetary and sentimental value.

It is likely that if this occurs that a huge percentage are not equipped with the technical ability to fix the problem. This is often when we look to employ the services of an IT support specialist. Quality technical support provides an incredibly valuable service.

The best-serving experts offer a comprehensive range of repair services for both home computers and business computers alike. They will also be able to offer a drop-off service that will return your computer to you once it has been carefully restored. So what are the nine top repairs completed by today's most reputable IT support professionals?

These cover a wide range of technical problems and include;

1) replacement of computer parts
2) laptop batteries
3) computer accessories
4) software failure
5) hardware drive failure
6) fault diagnosis
7) computer maintenance
8) EPOS repairs and maintenance
9) computer virus infections

The technical understanding to complete such repairs is so incredibly detailed that to seek the assistance of a specialist is a requirement, not a luxury.

Your chosen professional will offer a service to clean up your system. This offers optimisation of your device so to maximise the speed and efficiency of your start-up. They will even offer optimisation of programs with regards to speed of access. This offers an improved user experience including removal and prevention of unwanted Search Engines when using the Internet. They can prevent unnecessary programs running in the back ground and optimise browser settings.

This comprehensive list shows the true complexity of this provision. Their in-depth services extend to removal of Malware and Spyware viruses, fault diagnosis for hardware and software and automated backup of valuable data. They will form a personalised and customised software package to auto run any desired program or backup procedure.

Your specialist will have the time-served knowledge, experience required and technical know-how to identify problems quickly and efficiently and to form a concise plan of how best to eradicate these. Both home users and larger businesses are realising the importance of tailored IT systems that suits their needs and this complexity offers an increasing challenge.

Your chosen company will also provide PC training and building a rapport with a local specialist will likely leave you as a customer for life. Today's households and business employs varying computer technologies and even with the most careful user, assistance will be needed from time to time.

The above list of the top nine repairs scratches the surface of the comprehensive list of possible repairs. The cost to fix these services are competitively priced and once you receive your computer back in full working order you will be left confident that PC repair is a cost-effective service.

The advancement in information technology forces both home and business PC users to have greater reliance on their computer hardware and software. This has produced a niche market of clients who need advice and help with all aspects of computers and the internet. Identifying a local expert that is experienced in the provision of the above listed key repairs will leave you with peace of mind as well as customised computer protection.

Understanding the Difference Between Data Backup and Archiving - The Key to Accomplishing SEC 17a-4

Understanding the Difference Between Data Backup and Archiving - The Key to Accomplishing SEC 17a-4


When it comes to satisfying SEC rule 17a-4, the big question FINRA firms have to ask themselves is, "What is the difference between regular data backup and data archiving?" This is important to answer, especially for small firms such as broker-dealers and registered investment advisors because they have to outsource this process to a designated third party. Therefore, it is critical they choose the right provider, because in the end it is the FINRA members' responsibility to ensure data is correctly protected to allow full disaster recovery and audit supervision.

Data Backup vs. Data Archiving

First of all, regular data backup is a process designed specifically for disaster recovery and is performed every night, or several times throughout the day for data that changes frequently. Furthermore, to keep the cost of compliance low, this type of backup does not retain data for long periods of time and purges it after a certain date, usually 30 days.

Also, an effective data backup plan contains extra information that is not includes in data archiving. For example, it should include the systems state configuration of critical servers so that programs and other information can be restored for a bare metal recovery of the whole system. Finally, testing restores of data backups should be done differently than data archiving. It is performed on a regular basis and needs to be tested for restoring data back to their original location or to a secondary disaster recovery site.

Data archiving on the other hand is designed specifically for compliance supervision. It is an extra step applied to the regular daily backups which contains only electronic records related to the books and records as well as any communication between registered reps and clients, as defined by SEC rule 17a-4. Also, an effective data archiving strategy includes a supervisory interface that allows compliance officers to review the archive at any time for regular audit supervision or when requested by regulators. Testing of the data archiving process is also done differently and is performed only as a sample test of certain data for a specific time period to pass audits or for regular supervisory activities. Therefore an additional supervisory interface is required that has specific advanced searching features built into it.

Key Features of an Effective Data Backup and Archiving Solution:

A proper data backup and archiving solution to meet SEC 17a-4 needs the following features:

Comprehensive. Rule 17a-4 stipulates that a FINRA firm must protect and keep available the books and records relating to its business. This must include data such as email residing on internal servers or PCs and other records such as word documents, PDFs, scanned files and key users databases on users hard drives or in the cloud.

Completely Self-Managed. The backup and archiving process should be fully managed by the provider who will completely administer the process to ensure no gaps appear in a firm's data compliance strategy.

Reporting. A provider's backup and archiving software should have the ability to send automatic email reports to compliance officers for review. This will be part of the firms' supervisory duties and a key component of their regular compliance reporting and auditing procedures.

Indexing of Data. A compliant supervisory tool automatically indexes data added to the archive. Indexing means data can be retrieved properly so searches are faster and all info is included in the archive

Secure Access. Ideally, the archive will be accessed from a secure web interface. This allows compliance officers and other staff to easily share the supervisory responsibilities

Downloading Data. Compliance officers need to make copies of electronic records for auditors. And a proper supervisory solution will centralize the downloading of all data such as emails, word documents, scanned records and key client databases

Archiving Static Data and Dynamic Data

To make sure data is properly protected for full compliance, it is also important to understand the difference between the two main data types - static and dynamic; each requires a different approach to ensure full protection. Static data consist of things such as word documents, scanned records, PDFs and client data bases. However, because static data does not change often, a proper backup solution is designed to regularly pull this data off existing disk stored in-house or in the cloud. The key is to ensure no one is accessing these files when they are being backed up. For example, it is important that users are fully logged out of programs or not accessing documents during the backup process, this way data is not in a locked state. Or if users cannot disconnect from the system, the backup software has the intelligence to recognize locked files and is able to make copies of them when they are in use.

On the other hand dynamic data includes emails, text messages, social media and other files that change constantly. An effective archiving solution will take copies of dynamic data before it is entered into the system by using a forward and store method. This method essentially captures data before it enters the customers system, places it in the archive and then forwards it on to its final destination. Therefore, ensuring it is not modified when it enters the customers' system. This way the long-term data archiving retention requirements of SEC rule 17a-4 are met because it ensures files are kept in their original state at all times in a secondary location with a designated third party (D3P).

Summary:

To properly achieve SEC rule 17a-4 and its long-term data retention requirements, it is important for FINRA firms such broker-dealers and registered investment advisors to fully understand the difference between regular data backup and data archiving. By doing this they will be able to effectively recover from disasters and make sure they can perform audit supervision. At the same, time they need to know the difference between the two data types: dynamic and static because this will further help them make sure electronic records are fully protected. Because in the end, the goal is to achieve the key requirements of SEC 17a-4 efficiently as possible without increasing the overall cost of data compliance.

About AdvisorVault:

AdvisorVault is a FINRA compliant vendor that has created the only complete compliance solution designed for small financial firms. Priced at one low monthly fee, the product specifically helps FINRA members simplify and reduce the cost of achieving all today's electronic records protection and archiving rules. This includes rules SEC 17a-3 and 17a-4, the D3P requirements as well as the Business Continuity Planning demands.